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Privacy Policy

The Information We Collect

At Whole Pet Central, we are concerned about your privacy.  The information we collect from you via our website contains your name, address, phone number, domain names, e-mail addresses, and credit card information.   We use this information to process orders, contact customers and to provide a personalized shopping experience for our customers.  We may use it for marketing purposes to contact you with promotions or specials that we think may be of interest to you.  You may view, correct or update the personal information we have about you by sending a request to the e-mail address below.  You may choose to not receive any e-mail or marketing materials from us by notifying us via our e-mail address listed below.

We use cookies, which are small data files sent from our servers to your browser, to collect non-personalized information to facilitate your shopping experience by storing preferences, tracking product browsing and sales history, and on an aggregate level, improving our website and assortment of products.  You are free to not accept the cookies by referring to your browser’s “help” feature, but certain features of the Site may not work as intended or may be slowed if you decline to accept cookies.

Our website is intended for a general audience and is not directed to children under the age of 13.  We do not knowingly collect personal information from children under the age of 13.

Who We Share This Information With

We do not share personal information with outside parties except those vendors contracted with us to conduct our internal operations.  We strive to ensure that any such parties will provide at least the same level of protection as this privacy statement offers.  However, we are not responsible for the privacy practices of third parties and do not guarantee that these third parties have similar privacy practices.  We do not sell any of the information provided by you to any other institutions.

We will divulge personal information to law enforcement agencies or other governmental agencies when required to do so or when we in good faith believe it is necessary in order to comply with legal obligations.  We will, however, ask all governmental officials to provide us with acceptable reasons that we believe, in our sole discretion, support disclosure of personal information. 

In the event that this site or substantially all of our assets are acquired, merged or reorganized, user information will of course be one of the transferred assets.  We are the sole owner of any and all information collected through the use of the site.

Security

Protecting your information is very important to us, and we take reasonable steps to protect against unauthorized access to it using Secure Sockets Layer (SSL) technology.  (Look for the locked padlock symbol in the status bar of your internet browser.)   We also have appropriate security measures in place in our physical locations to protect against unauthorized access or misuse of information we’ve collected from you.  However, you should keep in mind that this site is run on software, hardware and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security.

Privacy Practices of Linked Sites

This policy statement only addresses the use and disclosure of information we collect from you. Although you may link to other sites or third parties via the site, we are not responsible for the privacy practices of third parties or the content of linked sites.

Changes to this Policy

From time to time, we may make changes to our information practices or alter the functionality of the Site.  We will update this privacy statement accordingly, so we encourage you to periodically review this page for the latest information on our privacy practices.

Contacting Us

If you have questions or comments about this privacy statement or the website in general, please contact us at: info@wholepetcentral.com or 703-724-4319.